This text will outline the guidelines we have on handling customer information. Please review the sections below for details on the information we store and why we need that information. In short we use your information to be able to handle orders in a correct manner. This statement is provided by ReprapWorld B.V., in this statement “ReprapWorld.com” or “ReprapWorld”. We may change this statement without prior notice at any time. This statement was last updated on July 7th, 2016.
Basically we store the information you provide us in your account settings. This information contains your contact information like addresses, company information, and privacy settings. When placing orders we will also copy this information onto the order and invoice for historical reasons. For security purposes we also store your email address, IP address and password. Note that your password is stored encoded according to industry standards. We do however encourage customers to choose a different password for our site.
We use your information to handle orders: addresses for shipping and invoicing and contact information to be able to communicate with you regarding orders and returns. Also if you opt-in for our newsletter we will use your information to send you our newsletters. We will not share your information with third parties.
Your order history and site usage may be anonymously aggregated for statistical purposes.
You are responsible for providing correct information in your account. You can update your records at any time. To change information on orders and invoices you can contact firstname.lastname@example.org.
We will hold your information as long as your account is active. You can request shutting down your account by sending an email to email@example.com. After shutting down, your account will be cleared of personal information. Your orders and quotations will store personal information as long as required by Dutch law (7 years) after which they will be cleared of personal information.